Cancellation policy

Last updated: 30 July 2026

This policy applies to products purchased on a subscription basis, with recurring deliveries.

How it works

When you subscribe you receive recurring deliveries at the frequency you choose. Before completing the subscription you are shown the amount of each delivery, the frequency, the minimum term, if any, and the renewal conditions.

Your payment method is stored securely with our payment provider and is charged before each delivery.

Changing, pausing or cancelling

You may change, pause or cancel your subscription at any time, free of charge and without giving reasons, through:

• your customer account at zelthynutrition.com/account;
• the management links included in the confirmation e-mail for each delivery;
• or by contacting us at wecare@zelthynutrition.com.

Cancellation takes effect for deliveries not yet processed. If an order has already been generated for a delivery, that delivery will be completed and the cancellation applies to subsequent ones.

So that the next delivery is not generated at all, cancellation should be made at least 3 days before the scheduled date.

How to know when your next delivery is due

You can check the date of your next delivery, its amount and your subscription history at any time in your customer account at zelthynutrition.com/account. We send the confirmation of each order by e-mail as soon as it is generated.

Right of withdrawal

The statutory 14-day right of withdrawal applies to the first delivery of the subscription, under our Returns Policy.

Refunds

Deliveries already made follow the Returns Policy. Cancelling the subscription does not in itself give rise to a refund of deliveries already dispatched.

Contact

Huxia, Lda. · wecare@zelthynutrition.com · +351 289 380 558